1 hour ticket response
Our team of support engineers is dedicated to providing prompt answers to all your questions. We will review your support ticket the moment it is delivered and will reply with a solution to your problem within less than one hour after the trouble ticket submission. Actually, our average response time is twenty minutes.
A Top–Notch Help Desk Support Service
Our technical support team representatives possess big experience in the Linux shared service realm and are competent enough to find a fast solution to your problem. If, however, the case at hand is not within the competency of a customer support engineer, the customer support ticket will be forwarded to a programmer or admin for further investigation.
An Easy–to–Navigate Help Center
In the Online Control Panel you will find an intuitive Help Center section where you can get quick hints on how you can use our hosting services. You can find the answers to your queries in our F.A.Q. section, find more suggestions in the web hosting account management articles or check out our step–by–step video tutorials.