Help and support Channels

  • Video Tutorials

  • Video Courses

  • Learn effortlessly easy methods to change a document or transfer a database from our line of step–by–step video lessons.

  • F.A.Q.

  • A F.A.Q. Section

  • We will offer you an intuitive Frequently Answered Questions section where you can get solutions to the most commonly asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our support team is working 24x7x365 to reply to your technical questions. Expect a solution within maximum 60 mins after you have sent the ticket.

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Forms of Guidance

  • Shared Hosting Support

  • Shared Hosting Support

  • If you need support supervising your Linux shared service account, or need more resources for your sites, just let us know and we’ll give you the best response.

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  • VPS Hosting Support

  • VPS Servers Help & Support

  • In case you run into difficulties managing your SolusVM admin interface, or with any of the free web applications your VPS comes pre–installed with, just notify us.

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  • Dedicated Hosting Support

  • Dedicated Servers Assistance

  • You want to improve the setup of your dedicated server? We are at your service 24/7/365 to support you.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Should you have any problems with your semi-dedicated server or require assistance with a specific challenge, don't hesitate get in touch with our expert staff of customer support engineers. They are available 24/6, all set to assist you.
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