Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Warranty

  • Our group of service technicians will try their best to reply to your advice needs in up to 1 hour. If, however, the issue you have stumbled upon requires help from the Administrators’ =Dept,= we’ll forward the ticket to the administrator on duty and will write a reply to tell you.

  • Top quality support service

  • Top–quality Client Help Service

  • We will be on line for you day and night to give you information and technical support as well as to aid you with any issue that you could possibly come across while organizing your virtual server. We’re able to help you with all pre–configured software packages, including your Operating System, server administration panel (based on the VPS type) and the Online Control Panel made entirely by our developers.

  • Intuitive help center

  • An Intuitive Help Zone

  • A descriptive and regularly updated knowledge base is included in our in–house built Online Control Panel. It includes quick tips on how to conduct all of the standard website supervision tasks. The Help area offers thorough how–to content articles and step by step video lessons. You can gain access to the Help section by clicking the Help or Video buttons in the top right corner of each Control Panel section.