When you get your own server, you shall have more liberty on what you'll be able to install and run compared to a shared Internet hosting account. With a shared service, you've got access simply to your own account, thus you're not able to install server-side software. Even though this is not a concern for most script-driven applications, there are some that have particular requirements and need specific software to be present on the hosting server either for some additional features or for them to work at all. If you have practical knowledge, you'll not have any issues to run the hosting server, but if you do not, you may simply not have the skills to handle everything and use the script apps which you want. If this is the case, you are able to use our Installation & Troubleshooting upgrade, which means that our system administrators can arrange everything for you and help you with any problems that you might encounter.
Installation and Troubleshooting in VPS Servers
The upgrade includes sixty minutes of custom work on your server, so in the event that you obtain any one of our VPS servers
packages, you could take full advantage of this service and have our admins carry out various tasks which you can not perform yourself or you simply have no time. They could install and set up any piece of third-party software for you if the installation is challenging or they can troubleshoot any program that does not function properly for some reason. You may add the upgrade to your package as often as you want depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left inside your billing CP. Our Managed Services upgrade provides thirty minutes of custom work on your hosting server too, but if you need more than that, you may always add the Installation & Troubleshooting upgrade with several clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated service
which we offer at any time that you need it. If you need any custom work from our administrators immediately after your hosting server is set up, you could get the upgrade during the hosting server signup process, or when you need something to be carried out later, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features an hour of work from our admins on your server, so in the event that you experience any issues to install a third-party software or some program gives errors and doesn't work the way it should, our specialists shall aid you in a very timely manner. If a task takes less than an hour, the remaining time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable in the event that you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it features.